Time, money, resources – they’re all limited when you work in a small business. Between juggling your need to keep up performance alongside staff job satisfaction, training and professional development has a habit of falling into the background, especially as your small company grows.

But training is a vital component for any business. It’s what keeps staff feeling refreshed, operations ‘on point’, and reputation high on the agenda. Fail to invest in professional and personal development, and you will quickly find both your employees and customers looking elsewhere.

Irish unemployment is at a crucial low of 4.5% - can your company compete for talent? Getting the most out of staff training and investment could be your key.
 
Top HR Department Tips for Staff Training

1. Research, Research, Research

There is nothing worse for a time-strapped employee than being asked to attend a workshop or conference that bears no relevance or key training that will help them with their jobs.

Between the earlier alarm call to catch a train or flight, the stress of finding the location and the boring, overestimated speaker, your employee can be left frustrated with the loss of time and lack of learning. Meanwhile, you have failed to improve employee skills and lost out financially.

Doing your research on the best courses or host associations is key. Implementing a mentoring scheme in work can help senior staff identify what skills their junior colleagues could benefit from, while e-learning courses give employees the option to develop more flexibly, avoiding the dreaded stress of commuting to courses, or juggling family commitments.

By taking the time to understand which skills you need to improve in your employees and the best training options available, you can get the most out of the resources, money and time that you use as a business to develop your workforce.

1. If In Doubt, Ask!

Even in a small business, it can be a struggle to understand what your staff desire; what training they want and what skills or equipment they feel they need to do their jobs better.

While you might have an idea of the needs of the overall organisation, some employees may be more experienced than others in different aspects of their jobs. Some may have received training in previous employment, while others may want to develop some skills associated more closely to their particular job title and role within the company.

As an employer, you can maximise training opportunities by evaluating what the business needs as a whole, as well as ask staff to request training that they are interested in and feel would improve their jobs. Whether it is a certain course or provider they have heard of or taking part in Personal Development Plans during their appraisals to voice their own training goals, your staff can help you to invest efficiently in development, so you can get more bang for your buck.

1. After-Training Feedback

If a training course or conference doesn’t deliver, staff may feel unable to share that with you, conscious of the money & resources you may have used up to send them.

Implementing a process through your HR team, whereby staff can share feedback on the courses they have attended and their recommendations for future training, will give you an insight into the quality of courses or conferences you are investing in, and help you evaluate your choices for future professional development.
 
Train Your Way to the Top
All companies, especially small businesses, struggle to give up the time, money and resources to provide employee development and training. Weeding out the useful from the irrelevant courses, as well as recognising staff training goals will help you to invest in the right training for the right person, at the right time.

​Make sure your resources aren’t wasted – research and use your HR team to ask staff the right questions, before and after you embark on your training journey. 

Internships have experienced a popular rise in recent years, particularly amongst those career fields such as the arts that lack the funds for full-time, permanent roles.

But it isn’t just the interns that need the experience; businesses are increasing strapped to find the right talent & skills needed. While Ireland remains on the cusp of full employment, this multiple industry skills shortfall isn’t set to disappear any time soon.

Summer is upon us, schools and universities have finished up, and so too are its students & alumni. Why not fill those skills, give young talent an opportunity to develop their experience, and attract your future employees by offering robust and valuable internships? Check out why internships are important for your business, and the pitfalls to avoid.
 
Why An Intern?

• Performance Upkeep

As Summer holidays begin, many of your permanent staff may be looking forward to switching off and catching some rays somewhere for a week. But what about your performance?

While it may only be temporary, if a business is without several team members, productivity can slip and lead to customers or clients becoming unhappy.

Having a trained intern or two already available can help to level off some of this loss, and ensure your business keeps up its performance throughout the Summer period.

• Talent Gaps

On the other hand, Ireland has never been as close to full employment. Compared to 16% when the recession hit hard, unemployment now stands at an all-time-low of 4.4%, according to the Central Statistics Office.

Businesses across the island are finding it increasingly hard to attract talent, with competition driving up wage bills as a result.

Implementing internships can grab great talent early and give your business the opportunity to ‘sell’ and prove itself with these candidates. This will only make it easier to retain this talent permanently in the future.

• Fresh Perspective

Giving a candidate an internship will help them to learn new skills and develop a greater experience in your sector. However, an intern can also provide a fresh perspective and valuable feedback on your organisation from the ground up.

Whether it’s their views on the management model, to the training that they have received, this retrospect will only help improve your business and operations.
 
Pitfalls To Avoid
While internships are great for your business, it is important to tread carefully.

• No Pay, No Way!

Young candidates are growing increasingly weary of poorly paid or unpaid internships as a sign that your business will not offer practical experience, and that you do not care for your interns and the skills that they can bring.

Put simply, people are fed up working for free. In our low-level unemployment environment, young candidates will go elsewhere in their hunt for new skills and fair pay. Offering a reasonably paid internship will reap the best talent and the maximum benefits for your business.

• Poor Preparation

Whether you forget they are coming, fail to have a designated staff member to mentor them, or you haven’t enough tasks for them to work on, an internship can quickly become a boring exercise of administration.

While it might be great to get some tedious databases cleaned up, an intern won’t see it that way. Instead, they will view your business as disorganised and a negative place to work, leading to a poor word-of-mouth reputation when that intern returns to University during the next term.

Poor preparation for an internship will leave you without your skills gaps filled, while the Intern will fail to learn anything new or valuable, resulting in a waste of both time and opportunity.
 
Time for Skills, Time for Interns
The talent crunch is on. It’s time that you use your HR department to address this, seek out the skills that you need and implement robust, valuable internships that will reap these skills and introduce new talent to your business.

​Ensuring internships offer fair pay, a great experience and a valuable opportunity for professional skills development will attract the best candidates that could form part of your future workforce. 

Today’s employers are becoming increasingly aware of the importance of employee morale to their company. Instead of ignoring issues with team members, they are implementing ways to enhance overall employee satisfaction. One of most popular tactics is promoting creativity in the workplace. Here are some ways to use creativity, amongst other methods, to ensure your team members are in it for the long run.  
​
Encourage collaboration
As a leader you should always be looking for ways to increase communication in your company. Frequent interaction will give employees a chance to get to know each other, resulting in a positive working environment. Importantly, greater collaboration translates directly into greater creativity and better problem solving thanks to the multitude of ideas and perspectives available.
 
Give workers a voice
Most workers lose satisfaction because they are made to feel unimportant or their voices can get drowned by other more extrovert personalities. Some of your employees will have ideas they don’t feel confident enough to share. Encouraging them will bring those ideas to the surface and some of them may be revolutionary to your company. One of the main reasons for lack of creativity is because it isn’t heard, so listen up.
 
Organise work stations so that your team are in close proximity, allowing them to converse. Creating a party for each employee on their birthday or milestone in their life such as an anniversary or engagement celebrations will be appreciated by your workforce. Don’t forget to arrange out of office events, including after work drinks, networking events or volunteering programmes.
 
Promote health and wellbeing
Bad health will negatively affect your workers motivation, denting your company culture. Start by educating employees on the importance of maintaining good health, provide books or organise talks.
 
Ensure your office is fully equipped with a fully running kitchen, have a microwave and fridge so that workers can bring in ready prepared lunches. Add a touch of creativity by organising health company competitions, for example have employees aim to lose a certain amount of weight and whoever loses the most wins a prize.
 
Don’t only focus on physical health, highlight the importance of mental health as well. Organise a weekly company counsellor to employees that may be highly stressed either in their work or personal life. Offer a discount for the local gym, exercise releases endorphins that helps both physically and mentally. This is important, a healthy employee equals a healthy working environment.  
 
Offer Flexitime
Flexible working hours and working from home options will accommodate all workers who each have different situations. Allowing a flexible schedule will increase overall productivity and gives increased job satisfaction, as it allows employees to get their work-life balance organised in a way that suits their lifestyle.
 
Allow regular breaks
Giving employees the freedom to take breaks will boost their productivity levels. Adding breaks into your work culture helps workers approach tasks in a calmer, but productive way. They can take five minutes out when feeling stressed about a looming deadline or project, which will help get their creative juices flowing again. 
 
Having a creative team is important for your company, so if you want to have a productive, motivated and insightful team of workers, follow these tips to ensure everyone is at their creative peak.

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The number of different work arrangements that are on offer to employers and employees at the moment is striking. Whether it’s to enable flexibility, cut down costs or maximise productivity, companies can choose from a wide range of work arrangements to find the most fitting and effective solution for their organisation. Equally, employees are keener than ever to work under arrangements that best suit their busy, fast-paced, daily lives.
 
In fact, one Fieldglass study on the future of work found that the average company’s workforce in 2015 was made up of merely 54% traditional, full time employees. In other words, almost half of an average organisation’s workforce consisted of employees working under non-traditional work arrangements. Of course that percentage is only set to grow in the future as the very nature of how companies are doing business continues to change.
 
This shift away from traditional work arrangements has significant implications for HR departments, and HR professionals should be well versed in how these changes impact the role of HR within your organisation. In this post, I will shed light on the different kinds of work arrangements becoming increasingly popular among companies, and more importantly look at how and why HR departments should be managing them.

First of all, what are the most common work arrangements?
  
Aside from traditional full time employment, there is a wide range of different work arrangements that HR professionals need to be prepared to deal with. These include, but are by no means limited to:
 

• Contractors/Outsourcing
• Remote Workers
• Freelance Workers
• Temp Staff
• Part Time workers
• Job Sharing

 
These varying work arrangements are changing the way in which HR professionals are operating in an organisation. In light of this, here are a few of the most important points to consider:

1. New roles, responsibilities, and job titles - take note.
 
With new work arrangements come new roles and job titles. As HR professionals are often responsible for hiring and on boarding, it is vitally important that any new or differing roles and responsibilities are fully understood and can be relayed with confidence to any prospective hires. Even HR itself has undergone a rebranding in many organisations, with some companies preferring to call the department ‘People Operations’ or even “Employee Experience.”

In addition, HR professionals can and should have a say in what kinds of work arrangements might be best for their organisation. Hiring contractors may be the best way to tackle a 6 month project, while taking on a freelance worker could be most suitable to fill a maternity leave role – whatever the situation, HR professionals are well placed to advise on work arrangement issues for the benefit of the company as a whole. This further reinforces the need to have HR professionals at a senior management level to help advise and offer suggestions on crucial structural management issues.

2. Developing your organisation’s culture just got harder.
 
With a vast array of work arrangements available to employees and employers, HR has a tougher job than ever to harness a strong, uniform company culture throughout an organisation. Tough as it is, a company culture that respects and recognises the differences in employee work arrangements across the board is vital to the smooth running of a business, and for attracting top talent. Integrating traditional and non-traditional work arrangements into one clear, strong and fair company culture is a central, albeit new, role of HR professionals nowadays – failure to do so may damage company reputation and decrease employee satisfaction.
 
3. Increase in trust needed – especially with remote workers.
 
While building trust among employees and HR professionals has always been at the forefront of HR responsibility, it is even more crucial when companies offer a mixed bag of work arrangements. For example, many companies, especially start-ups, benefit from hiring both freelance and remote workers. This arrangement calls for clear and precise delegation of tasks, a high level of communication between employee and employer (often facilitated by HR) and of course, huge amounts of trust in your employee that the work will be done, and done to a high standard. HR must focus on developing and building that trust, while also acting as an intermediary for employers and employees, wherever they may be working from.

4. Teamwork has never been more important

Finally, it goes without saying that teamwork is key when it comes to ensuring that all types of traditional and non-traditional work positions meld together effectively. Businesses may want to consider implementing cross-functional teams that can act as go-betweens for employees working under different arrangements. These cross functional teams may be included as part of the HR department or managed by HR professionals – as always, it’s about finding what works for your organisation.
 
The role of HR professionals is constantly changing – but one role that will never change is the need to keep on top of changes in industry and react accordingly, for the benefit of employers and employees alike.

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Communication – clear and concise – is undoubtedly one of the most important aspects of a business. Without the ability to interact in meaningful, precise ways with customers, consumers and companies, businesses are likely to struggle. We, as HR professionals, understand how communication shapes not only how a business runs, but also employee satisfaction and employer branding.
 
While everyone can agree on the necessity of effective communication in the workplace, the style and substance of that communication varies greatly from company to company and, indeed, department to department. Let’s cut to the chase. Put simply, there’s too much jargon used in our workplaces today and it’s having a detrimental effect on employee performance, engagement and possibly even talent acquisition. Let me explain.

What is Workplace Jargon?

‘Blue-sky thinking,’ ‘drink our own champagne,’ ‘push the envelope’ - the list of idiomatic phrases commonly used in the workplace is seemingly endless. Jargon can be found in any business and is often used when there is a need to express a goal or an aim. We have all at some stage come in contact with, or used – willingly or unwillingly - jargon in the workplace.
 
Of course, it’s not always a phrase – it can also be a single word. Synergy, for example, is a term that is often bandied about in business as a flashy way of referring to good cooperation. Just so that we are all on the same page (excuse the jargon), here are definitions for the first three terms:
 
Blue-sky thinking: An idea or vision that doesn’t necessarily have a practical application.

Drink our own champagne: Seems to be a very convoluted way of saying a business will use the same product it offers to its customers.
 
Push the Envelope: To go outside of ones comfort zone.

While this may all seem a little pedantic, the truth is that workplace jargon can have a negative effect on your business, precisely because of its lack of substance.
 
What’s the Problem With Jargon?
 
If, like me, you didn’t know what one, or more, of the last phrases meant, well, that’s exactly the problem with workplace jargon. With so many different words and expressions being used in the workplace, and on company websites, it can be very hard for anyone – be it a customer or an employee - to discern exactly what is being said. This lack of clarity has the potential to create all sorts of business problems.
 
Firstly, employees can get so caught up in the use of these words or phrases and the meaning behind them that the fundamental task at hand is forgotten. Take brainstorming as an example. It’s all well and good having a ‘brainstorm,’ but what is the actual purpose of it? Make sure buzz words are at least substantiated with real, clear and easily understood aims. Don’t get caught up in the jargon and loose sight of what’s really important.
 
Secondly, abstract buzzwords tend to lose people’s engagement and can even make them more sceptical about what you are saying. It makes sense. The more phrases used in a meeting or on a website that are complicated, convoluted and rife with jargon the less likely you are to either understand or even continue listening to what is being said.
 
Finally, in HR, especially when dealing with contracts, disciplinary actions and dismissals, language is crucially important. In the worst case scenario, using the wrong language, interacting in the wrong way, or trying to be smart with buzzwords, could land an employer facing an unfair dismissal charge. Especially if the employee has not fully understood why they are being dismissed. In a nutshell, workplace jargon clouds real meaning, and may even be used as a tactic by an employer who is trying to avoid saying things straight. Be on the look out – don’t let people’s workplace jargon pull the wool over your eyes.
 
What Can Be Done? 
 
Workplace jargon can be tough to get around. The most obvious way of overcoming the buzzwords is by ignoring them. However, ignoring can only go so far, because, to a certain degree, employees have to listen in order to do be doing their jobs effectively.
 
Therefore, perhaps the best way to combat workplace jargon is to demand clarity. Do not let workplace jargon get to you, ask questions relentlessly and ensure that goals and tasks are adequately defined. Maybe then, those who use too much workplace jargon will get the picture and cut it out. After all, the less abstract the explanation, the more concrete the action.

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Rock? Classical? Pop? Or just silence? The jury’s still out on what kind of music, if any, should be listened to in the workplace. With many job postings now boasting access to great office playlists or the chance to pick the songs on certain days, employers are catching on to offering music as an office perk. There’s no doubt that in life, lots of us enjoy a good tune. However, whether that can, or should, translate into the workplace is another question entirely.

While this may seem like a non-topic, having tunes on in the office has the potential to increase employee wellness, making staff happier and more productive. But that’s not true for everyone. In fact, some people find themselves too distracted if music is blaring, or unable to concentrate even with a little background noise. As with many workplace issues, it’s all about striking a balance. So, here are 4 important points for employees and employers when it comes to listening to music in the workplace.

1. The Psychology Behind It
 
First and foremost, let’s talk about the psychology behind music in the workplace. Neuropsychologist, Dr. David Lewis, explains that music is a good management tool to be used for increasing the efficiency of your workforce and their mental wellbeing. One study back in 1972 even found that factory workers performed better when happier, upbeat music was played.

That being said, for some, music can be a distraction they can do without. Music also has the potential to trigger emotional responses in many people, especially songs with lyrics. To get around this, employers may choose to play instrumental songs, or indeed songs in a foreign language that mean nothing to those listening. This may avoid employees losing concentration and help them to focus on the task at hand. Alternatively, some suggest that it may be detrimental to listen to music while trying to complete tough, complex tasks. In this case, silence may be the way forward. At the end of the day, this all comes down to personal preference. If a consensus cannot be reached among employees, no music at all may have to be the solution. 
 
2. Think of the Genre

If you are going to pipe tunes around the office, it’s good to have a serious think about what genre you want to focus on. Maybe you want to find an eclectic playlist to try and fit in with everyone’s taste. Or, maybe you want to put the foot down and say that classical music is the only way to really focus the mind. Of course, the style of music you choose may depend on the workplace environment. No one is going to be pumped up in a gym by Beethoven’s 5th symphony and, equally, an IT consultancy may not want to play the latest trance tunes. Try to find a music genre or playlist that fits your office mood and the people you employ. What’s the best way to do this? Ask them.
 
3. You Might Need a Licence
 
Yes, you read that right, believe it or not, employers may need a licence to play music publically in the office. Here in Ireland, a PPI licence is required if you, as an employer, use copyright recorded music in public. Equally, in the UK, employers need a PRS for Music licence. These are in place to ensure that both record companies and performers are being fairly paid for the use of their music. There is a wide range of premises where the employer/owner are required to have a PPI licence – from shops to nightclubs to swimming pools. Be sure to check if your business requires a licence before putting the record on. 

4. Get The Level Right or Use Headphones
 
Finally, it’s really important that not only the genre, but the sound level of the music is appropriate to the office. Remember, you don’t want to drown out teams of employees working together with loud music. Alternatively, workplaces may want to opt for no music being played publically in the office, but instead to allow employees to listen to music personally using headphones. The downside to this is perhaps a loss of interaction between employees on the office floor – yet it may also cut down the office chit-chat. Again, it’s all about finding what suits your business environment and your employees best.
 
Undoubtedly music in the workplace can contribute to a positive company culture, a strong employer branding, and has the potential to improve workplace productivity. Just be sensible with the policy you enact, get a licence if required and make sure employees are happy with the choices you make – especially if you are in charge of the playlist.
 
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Everyone loves job perks. From flexible working hours to bring your dog to the office day, to free lunches, there are a whole host of incentives employers can offer their employees. Not only do incentives increase employee engagement and satisfaction, they are vital when it comes to promoting a creative and open company culture.
 
That being said, with so many different companies offering up a wide range of perks, it’s hard to know what to roll out to employees that’s both different and genuinely beneficial.  Of course, there are the old classics – commission, bonuses and flexible work arrangements. However, while these incentives are always welcomed, nowadays, more and more employers are looking past financial perks and coming up with more innovative, personal and carefully thought-out ways to encourage and reward their staff. 

So, here are 5 original ways to incentivise employees that you may not have thought of before:

1. Reward Wellbeing

Providing free or discounted gym memberships for employees is becoming more and more popular, especially as companies realise that a healthy workforce is likely to be a happier workforce. However, some companies are going a step further when it comes to rewarding wellbeing.  Online mattress maker, Casper, actually pays employees 2 US dollars a night for getting a good sleep – which is tracked by a fitness app called IncentFit. While this may seem over the top, there’s no arguing the need to be well rested in order to improve productivity.

In addition, there are a number of organisations, Casper included, which actively pay employees to exercise. While the monthly pay for exercise at Casper is capped at $130, this is nevertheless a great way to incentivise staff to get fit. Tech giants, Microsoft, have a similar set up - offering employees money to spend on fitness related activities. Who knew it could pay to burn calories?
 
2. Think of the Foodies

On the other hand, if exercise doesn’t incentivise staff, food will. When it comes to food perks, employers can put on quite a spread. Companies are offering free lunches, healthy breakfasts and fresh fruit all day every day – not only helping employees bond, but also ensuring they enjoy a healthy, balanced diet whilst in work. Of course, there are ways to get inventive with food incentives. Brunch on a Friday, a buffet to cure the Monday blues, or as Online Media Company, Thrillist, does, offer up an extravagant breakfast when a big deal is closed – there’s no limit to what companies can serve up. Now there’s some food for thought.

 3. Paid Birthday Holiday and Unlimited Annual Leave
 
Nothing says a company appreciates you quite like giving you your birthday off – especially when it’s paid! While it’s only one extra day of holiday a year, workers appreciate being given time off on special days to spend with family and friends. Believe it or not, there are in fact some companies - Netflix and Linkedin for example - who offer unlimited annual leave. Having a policy like this allows workers extended time to travel overseas or spend time with their families at particularly important moments and can be a very attractive proposition for those seeking a better work/life balance. Of course, employees must ensure that the work is covered while they are gone. It’s also equally important to make sure what you are offering is available to everyone to avoid facing a backlash from employees who feel they are discriminated against with regard to incentives.

4. In Office Yoga and Massages

Everbright, the event management company, believes that people who are working non-stop aren’t good employees as their productivity levels sink if they are over worked. So, to combat this, some companies encourage employees to take 40 minutes out of their working day for in office yoga, or a massage. A nice idea, especially if you have been sitting at a desk all day.

5. Free Beer
 
Yes, you read that right. Some companies actually offer free beer to their employees. Obviously, this takes a great deal of trust between employee and employer, but if managed correctly, it can be a nice perk – especially at 5pm on a Friday afternoon. Of course, it doesn’t have to be beer - staff could be offered smoothies or milkshakes to give them an extra boost throughout the day.

It goes without saying that not all of these perks are suitable for every organisation. Equally, original, innovative perks shouldn’t be limited to start ups or tech companies. The key is to get a feel for your workforce and offer what’s right for them.

There’s no doubt that original incentives are a great way for an organisation to stand out from the crowd. Not only do they get people talking, if they are well thought out, they have the potential to attract employees that are a great cultural fit for the organisation. However, always remember that when it comes to building a strong company culture, incentives and perks aren’t everything. Creating a meaningful culture that resonates with your employees and has the core values of the business at its centre is essential and will ultimately attract, and retain, talent much more effectively than a free lunch.

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Flexible working hours are all the rage. Nowadays, perhaps more than ever, workers are constantly trying to juggle work/life commitments. Offering flexible working hours is one of the most effective ways to help employees enjoy a healthy work/life balance. Both employers and employees are benefiting more and more from flexible working arrangements, which can increase productivity, promote happiness in the workplace and generate a strong company culture.
 
As work becomes more feasible from a laptop or tablet and many employees, especially millennials, prefer being given the choice to work remotely, it is becoming increasingly more popular, sensible and beneficial for employees to offer flexible work arrangements. Currently, however, there is no Irish law in place in that allows all employees to apply for flexible working arrangements, unlike in the UK. Instead, here in Ireland, flexible working hours are at the discretion of the employer.
 
A few years back I wrote an article offering up 5 points to consider regarding introducing flexible work arrangements. Since then, many more people have either opted for, or are considering, flexible working arrangements and the number is only rising.  So, it’s time to revisit this hot topic and shed some light on the types of arrangements employers and employees might wish to consider.

What are the Options?

There is a whole host of ways employers can offer flexible work arrangements. The key is to choose the policy, or indeed policies, which best suit your organisation and its needs. Here are a few of the most common arrangements companies may choose to offer:


Flexitime: Flexitime allows workers to work when they want, so long as they complete the total number of hours they have agreed to. In other words, instead of working a regular 9am - 5pm, employees may want to work 8am-4pm or 10am - 6pm to allow them to better manage other commitments. From an employer’s point of view it’s like saying, “I don’t mind when you do the work, as long as it’s done.”

Compressed Hours: Slightly similar to flexitime, however under a compressed hours arrangement, employees are likely to work longer days in order to make up the hours to take one day a week off. Again, as long as the agreed hours are completed, employers are happy.

Job Share:  Job sharing is perfect for those people who wish to cut down their hours and become part time workers. Of course, it relies on finding someone else in your organisation who wishes to do the same thing and communication between the two parties is essential to ensure workers are on the same page and tasks are not being done twice.
 
Contracted Home Hours: This is becoming more and more popular, especially for those people with young families. Working from home allows employees to avoid potentially costly commutes, and with personal laptops being used more and more for work, there’s no reason why contracted home hours can’t work for those who desire it.
 
The Super Flexible: This arrangement, although perhaps the least common, is definitely worth mentioning. Some organisations, particularly start-ups, operate a very flexible arrangement with their employees wherein they can work from anywhere, at anytime. Again, there must be a commitment to the number of hours completed and strict deadlines should be in place to ensure work is completed on time.
 
One final point for employers to note is, whatever arrangement, or arrangements you opt for, make sure it’s available to all employees. Do not give preferential treatment to one employee over the other, unless there are extenuating circumstances, as this can create an imbalance in the workforce and leave some employees feeling dejected. Importantly, flexible working hours are not for every organisation, nor are they for every employee, so consider carefully what’s right for you and your company.
 
The fact of the matter is that everyone works differently. Some people prefer to be in an office environment, bouncing off other employees, others prefer to work late in the evening from the quiet of their own home. Finding out what suits your employees best and gives the best results for your business is a tricky, but worthwhile task.
 
At the end of the day, when it comes to flexible working arrangements, it all comes down to trust. Employers need to trust their employees to get the work done effectively and to the best of their ability, regardless of the arrangement they have.

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Last week the UK’s HMRC (the equivalent of our Revenue) named, shamed and hundreds British businesses – 360 to be exact – for failing to pay minimum wage to their employees. Not only is this against the law, it has the potential to greatly damage a companies’ reputation, not to mention the morale of its workers.

This is the largest ever UK clamp down on companies not paying minimum wage, resulting in offending employers being forced to cough up more than £2 million in fines and back pay. It seems only logical that steps will soon be taken to investigate Irish companies who may be cheating their staff out of the minimum living wage of €9.25.

Of course there are clear measures which can be taken to ensure companies are abiding by the legal requirement of paying employees minimum wage. Ensuring tips are not considered part of an income, not bankrolling the office Christmas party through staff wages and work uniforms not coming out of employee pay packets are all obvious ways of maintaining compliance with the law on minimum wage.

However, all of this seems to miss a crucial point. Businesses must value and treat their minimum wage staff with respect in order to get the best out of them. Nothing belittles a staff member quiet like actively breaking the law in order to pay them less. Furthermore, given that, according to the OECD in 2014, 25.1% of the Irish working population fell into the ‘low pay’ category; we are not talking about a small proportion of the workforce.
 
So, here are 3 ways to show respect towards, and make the most of, your least costly members of staff (other than remembering to at least pay them minimum wage)!

Communicate

We aren’t talking about office chitchat here. While a yarn is nice every once in a while, it is imperative that employers understand the worries and queries of their staff through open lines of communication. More often than not, the concerns of middle management/senior executives are prioritised and minimum/low wage workers are all but forgotten. Try to keep everyone in mind in order to avoid low wage workers feeling demoralised and undervalued. Taking a bottom-up approach by addressing the issues of the lowest paid members of staff sets a good precedent throughout the rest of the business.
 
Delegate (where possible) 
The feeling that you are simply a small cog in a big wheel is a common symptom for a low wage worker. The best way to combat this, as an employer, is to delegate tasks as fairly and evenly as possible. By being given more responsibilities, lower wage workers will be more effective and feel respected rather than dejected.
 
Incentivise  
Minimum wage is minimum wage. Most of us have been there before and we are aware of the hardships it can bring. One way to encourage low wage workers is to offer incentives and, no, they don’t always have to be financial. While tips and bonuses are a nice way to supplement an income, not all businesses benefit from them and often more inventive incentives work better. Whether it be booze, a bike or a bungee jump – get creative with your rewards and you may find your workers go that extra mile for you.  As they say, it’s the little things.
 
 
The old mantra that a happy worker is a productive worker applies to all employees – even those at the bottom. There is no doubt low wage workers are the bedrock of any business. Without them many businesses would cease to function properly.
 
Therefore if a company, no matter how big or small, is failing to meet the needs of its minimum wage workers, automatically the credibility of the rest of the business is called into question. So, pay your workers what they deserve and treat them with respect. In return, not only will you avoid hefty fines for non-compliance on minimum wage and prevent potentially ruining your reputation, you might get a more productive workforce with scorns replaced by smiles.

Five Metrics for Measuring Company Culture3/2/2017
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Vicki hangs out beside the desk of her owner, Mike Ahamadi at Autodesk Photograph by Lucas Oleniuk — Getty Images
‘Company culture’ is a term that has been bandied about for decades now. Unfortunately, over the years it picked up a reputation for being a bit of a fluffy subject to keep HR professionals occupied when things were a little quiet. However, in recent years, with the talent pool getting smaller, it’s come into the mainstream, as organisations focus on talent acquisition and retention. However, effectively measuring company culture and aligning it with corporate objectives remains a challenge.

So how do you measure this increasingly important set of beliefs, behaviours and actions that define how things get done in your company? While there is no set formula for doing so, by assessing companies with a consistent track record for success, we begin to see a number of shared qualities that can be used as metrics to gauge where the impact culture is having on your organisation.

1.  Communication
Effective communication is perhaps the most glaringly obvious trait among the best companies. In these corporations communication is a two-way street, where employees are encouraged to communicate their ideas and concerns to their bosses, while management clearly communicates any essential information to staff. Analyse your existing communications channels to see how well information is being sent, received and interpreted throughout the company.

2. Innovation
An organisation’s level of innovation can tell you a lot. It tells you how creative the company is; how dynamic it is; how open it is to new ideas and how those ideas are made a reality. Innovation shouldn’t be the prerogative of zany creatives and cool tech start-ups. Innovation is about thinking up ways to do things better, leveraging resources to improve productivity, establishing processes that make the workplace better, identifying new markets to target and a whole lot more. Take a close look at your business and ask just how innovative you are; are you open to new ideas; in what ways do you show your innovativeness.  

3. Wellness
As the saying goes, a happy worker is a good worker, and a healthy employee is productive one. Employee wellness is about investing in your employees’ mental and physical wellbeing. Workplace wellness encompasses the mental and physical health of employees. Multiple studies have shown that companies that run a dedicated employee wellness programme are more productive, have greater employee satisfaction and report fewer sick days. For more information on employee wellness, checkout these 5 Reasons Why Employers Should Promote a Healthy Workforce.

4. Collaboration
As is the case with effective communication and innovation, strong collaboration between employees, teams and departments is a common trait amongst the best companies in the world. The benefits of collaboration are manifold. It helps give workers a better understanding of the role their colleagues play. It may reveal opportunities for them to cross-sell one another’s services/ products. It ensures plans and processes are considered from many different perspectives.  Look to see how much, where and why your teams are collaborating. If the results aren’t great, invest the time in encouraging a more collaborative environment.

5. Responsibility
Believe it or not but many employees want more responsibility. They want to feel that the work they do matters and to take ownership of that function. Greater autonomy also has been shown to speed up decision making processes and streamline company activities, all resulting in greater productivity. Measuring this might seem a bit tricky but it can be done. Look at the ways in which your company promotes autonomy and encourages employees to take more responsibility. Make this part of your performance policy to ensure everyone works towards it.

So there you have it, five metrics to help you start measuring and monitoring your company's culture.

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0 Comments5 Reasons to Promote a Healthy Workforce2/2/2017
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It’s January and no doubt the gyms are packed with New Year heroes, determined to start 2017 on the right foot and stick to their new year’s resolution. Despite their best intentions, research has shown that almost two thirds of people fail to keep the promise they made to themselves, with almost half (43%) of them giving up in the first month.

​As employers, it may be worth supporting your workers’ commitments to getting fitter, losing weight or living a healthier lifestyle. Here are five of the biggest benefits of having healthy workers.

Reduced Absenteeism
Healthy employees, who have a balanced diet and exercise regularly, are less likely to become ill or suffer an injury. In other words, promoting a healthy lifestyle to your workers can help cut absenteeism. That should mean higher productivity, reduced stress and a happier workplace.

Focus
Healthy eating isn’t just about the long-term goals. The nutritional properties of many fruit and nuts can give your employees a boost to get them through the mid-afternoon slump. That extra energy will help them maintain focus, make less mistakes and get work done.

Engagement
Team sports, like 5-aside football, run clubs not only keep your staff fit but also promote team work, loyalty and enthusiasm. Workplace yoga sessions are becoming increasingly popular. Encouraging your staff to get up from their desks and stretch out offers huge social, cultural and wellbeing benefits.

Mental Wellbeing
Your staff should be healthy in body and mind. Along with back pain, workplace stress, anxiety and depression related illness are the most common reasons for employee absenteeism. As an employer, you have a duty to look after all aspects of your employees’ wellbeing; that means their mental and emotional health as well as their physical.

Employee Recognition
With the talent pool shrinking, employers are looking for new ways to attract workers to their businesses. Gym memberships, healthy snacks and regular campaigns all help to build moral within your existing team are all great perks that will help you stand out from the crowd and demonstrate your appreciation for your staff.

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​Dysfunctional teams are the bane of many businesses. They dampen staff morale, drain company resources and kill productivity. It’s no wonder team building gets such a large slice of the HR budget.
It’s likely that even the greatest businesses, with the best will in the world, have at some stage or another run into trouble with a dysfunctional team. The most important thing is to address the issues head-on as early as possible. Believe it or not, to do this you don’t need to spend thousands on staff getaways and cheesy workshops.
Below are three very simple steps every business owner and team leader can action today to take their team from messed-up to magnificent.

1.Provide Clarity
Some of the most common reasons for a team not functioning well include things like a lack of direction, mistrust and a lack of involvement. These, in general, are all problems that can be overcome by providing greater clarity. That’s clarity in your vision and goals. Clarity in how those goals will be achieved. Clarity in the role each individual will play.
 
2.Accountability
Few things cause dissent in a team like someone not pulling their weight. Once each member of the team knows the part they play, they must take ownership of that element, and be held accountable for its success.
 
In the same way staff should be praised for their hard work, those that are slacking should also be called out and held accountable. Of course, such matters should be handled discretely, in an honest and frank manner, providing constructive criticism.
 
Performance reviews are an extremely useful in providing an opportunity to understand how the team is functioning and discuss the positives and negatives of an employee’s contribution at a one-to-one level.
 
3.Promote Collaboration
A productive team is one that works together to realise the ultimate goal, not a group of individuals in competition with each other to hit their personal targets. For team harmony and efficiency, leaders must shift the focus to team goals, where individuals, departments and even different regional offices, work towards an overarching goal that has been clearly defined.
 
Shared incentives can be particularly effective as they encourage team work and greater accountability. Just be sure everyone is committed to the task at the outset.
 
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David Bell is Managing Director of The HR Department, outsourced human resources specialists for Irish SMEs.